FDA quality systems require evidence that the tools used to make and measure regulated products actually do what they say they do. Production-line inspection systems, in-vitro diagnostic test methods, and operational software like a Learning Management System all need to clear that bar. The clients below each had one specific tool to qualify under 21 CFR 820, and a real timeline to do it on.
Good Automation took each scope on its own terms: uncertainty analysis, Measurement System Analysis, and an in-situ process gauge design for a CAPA-driven orthopedic implant inspection system; IEC 62304 software V&V and test method V&V for a breast cancer screening in-vitro diagnostic; and non-product software validation for a commercial off-the-shelf Learning Management System used at a Class II cardiac device manufacturer. Three different production contexts, one consistent posture: the V&V evidence has to be defensible against the regulator who will read it, not just internally satisfying.